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How to recover from frozen hand or "please wait" message that stays forever?
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How to recover from frozen hand or "please wait" message that stays forever?
Posted by
sheila08a
(VIP) 18 Jul 2014 3:36pm
Gin locks up frequently. Often, when opponent discards or when I draw a card, said card is frozen upside-down in midair. I can't discard. What am I supposed to do? Also, "please wait" message never vanishes when it appears. What is recommended?
Stuck
Posted by
medpro
(VIP) 19 Jul 2014 7:52pm
you probably will have to restart your computer or apparatus, whichever you are using. Your situation happened to me today too, and I just had to reboot. I hate that too, but only solution I can think of. Gl to u.
Reboot is rarely needed
Posted by
webmaster
(moderator) 21 Jul 2014 1:35pm
For speed, at GameColony we use fast TCP/IP connections (as opposed to HTTP connectios) which are more demanding of the quality of connectivity and less tolerant of the loss of network packets.
Here's one possibility why a periodic loss of connection /loss of packets can happen:
(*) A frequent cause of a periodic loss of signal is an overheated or aging wireless router that starts losing packets. Before replacing a wireless router, you may try a wired connection if available.
One way to check whether you are still connected:
You can type a message to your opponent for example " are you there?" and press Send button. If you do not see that message reflected in chat, then you are not connected.
If you use Java:
Do not close your table at all!
Instead, start closing ALL of the other browser windows. The table, then, will close by itself.
Now restart browser & proceed to the same room to continue your game.
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